A. INFORMATION SUPPLIED BY USERS
Registration data:
These Terms of Use govern your use of the websites, content and community services offered through
http://www.citizenpostnews.in (“Site”) any mobile or internet connected device or otherwise (the “
Service”).
These terms of use (Terms) constitute a legally binding agreement between you and Times Internet
Limited and/or its subsidiary(ies) and/or affiliate(s) (hereinafter referred to as the “Company”, “CITIZEN
POST”, “we” or “our”)regarding your use of the website i.e www.citizenpostnews.in (the Site) and any
services offered by the Company including but not limited to delivery of content via the Site, any mobile
or internet connected device or otherwise (the ” Service”). By accessing the Site or Service and/or by
clicking “I agree”, you agree to be bound by these Terms. You hereby represent and warrant to the
Company that you are at least eighteen (18) years of age or above and are capable of entering,
performing and adhering to these Terms and that you agree to be bound by the following terms and
conditions. While individuals under the age of 18 may utilize the Service of the site, they shall do so only
with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal
guardian’s registered account. You agree to register prior to uploading any content and / or comment
and any other use or services of this Site and provide your details including but not limited to complete
name, age, email address, residential address, contact number.
Definition of “User” or “you” or “your”: means any person who access or avail this Site of the Company
for the purpose of hosting, publishing, sharing, transacting, displaying or uploading information or views
and includes other persons jointly participating in using the Site of the Company.
CITIZEN POST may add to or change or update these Terms, from time to time entirely at its own
discretion. You are responsible for checking these Terms periodically to remain in compliance with these
terms. Your use of a site after any amendment to the Terms shall constitute your acceptance of these
terms and you also agree to be bound by any such changes/revisions.
Changes
CITIZEN POST reserves the right to suspend / cancel, or discontinue any or all channels, products or
services at any time without notice , make modifications and alterations in any or all of the content,
products and services contained on the Site without prior notice. Such changes will be posted to
http://www.citizenpostnews.in for your reference and convenience so as to enable you to understand
your responsibility as a user.
Charges
CITIZEN POST reserves the right to charge subscription and / or membership fees from a user, by giving
reasonable prior notice, in respect of any product, service or any other aspect of this Site.
Copyright and Trademarks
Unless otherwise stated, copyright and all intellectual property rights in all material presented on the
Site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing
on this Site are the property of Times Internet Limited, its parent, affiliates and associates and are
protected under applicable Indian laws. You agree not to use any framing techniques to enclose any
trademark or logo or other proprietary information of CITIZEN POST; or remove, conceal or obliterate
any copyright or other proprietary notice or any credit-line or date-line on other mark or source
identifier included on the Site / Service, including without limitation, the size, color, location or style of
all proprietary marks. Any infringement shall be vigorously defended and pursued to the fullest extent
permitted by law.
Limited Permission to Copy
CITIZEN POST grants you permission to only access and make personal use of the Site and you agree not
to, directly or indirectly download or modify / alter / change / amend / vary / transform / revise /
translate / copy / publish / distribute or otherwise disseminate any content on CITIZEN POST’s Site /
Service, or any portion of it; or delete or fail to display any promotional taglines included in the Site /
Service either directly or indirectly, except with the express written consent of CITIZEN POST. However,
you may print or download extracts from these pages for your personal / individual, non-commercial
use only. You must not retain any copies of these pages saved to disk or to any other storage medium
except for the purposes of using the same for subsequent viewing purposes or to print extracts for
personal / individual use.
CITIZEN POST forbids you from any attempts to resell or put to commercial use any part of the Site; any
collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its
contents; any downloading or copying of account information for the benefit of any other merchant or
person; any renting, leasing, or otherwise transferring rights to the Site / Service; displaying the name,
logo, trademark or other identifier of another person (except for indiatimes.com or you) in such a
manner as to give the viewer the impression that such other person is a publisher or distributor of the
Service on the Site, or any data gathering or extraction tools; or any use of meta tags. You may not
(whether directly or through the use of any software program) create a database in electronic or
structured manual form by regularly or systematically downloading and storing all or any part of the
pages from this Site.
No part of the Site may be reproduced or transmitted to or stored in any other web site, nor may any of
its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any
public or private electronic retrieval system or service without prior written permission. Requests to
republish CITIZEN POST’s material for distribution should be addressed to CITIZEN POST Services at
[email protected]
Individual Registration, Access and Exchange of Information
For certain services such as email, personal web pages, subscription based services, contests and
shopping, registration by the visitor is required. To register for these services you have to open an
account by completing the registration process (i.e. by providing us with current, complete and accurate
information as prompted by the applicable registration form). You also will choose a password and a
user name. You are entirely responsible for maintaining the confidentiality of your password and
account. By registering, you agree to the following terms in addition to any other specific terms which
shall be posted at an appropriate location of the Site. Each registration is for a single individual user
only. CITIZEN POST shall retain your registration information after cancellation or withdrawal of your
registration as required under applicable law(s).
To access these services, you will be asked to enter your individual User Name and Password, as chosen
by you during your registration. Therefore, we do not permit any of the following:- Any other person
sharing your account and Password; Any part of the Site being cached in proxy servers and accessed by
individuals who have not registered with CITIZEN POST as users of the Site; or Access through a single
account and Password being made available to multiple users on a network.
If CITIZEN POST reasonably believes that an account and password is being used / misused in any
manner, CITIZEN POST shall reserve the right to cancel access rights immediately without notice, and
block access to all users from that IP address.
Furthermore, you are entirely responsible for any and all activities that occur under your account. You
agree to notify CITIZEN POST immediately of any unauthorized use of your account or any other breach
of security. CITIZEN POST will not be liable for any loss that you may incur as a result of someone else
using your password or account. However, you could be held liable for losses incurred by CITIZEN POST
or another party due to someone else using your account or password.
Personal Subscription Service
As part of the Services, Company may provide personal subscription services to its Users including but
not limited to CITIZEN POST access to behind the paywall content. When you subscribe to CITIZEN POST
as part of Services offered by Company on Site, you gain access to premium articles, comment and
exclusive features specially chosen for you by the Times Of India digital editors. The nature of content
behind the paywall is subject to change at the sole discretion of Company; the decision of Company
and/or its editors in this regard shall be final and binding on Users.
Subscription
Subscription based Service may differ from country to country and the device from which you subscribe.
Subscriptions packages and price may also vary in time. The subscription prices shall be determined by
the Company, in its sole discretion.
When you purchase a subscription, you must provide us with complete and accurate payment and other
information required by the Company. By submitting payment details you represent, warrant and
undertake that you are entitled to purchase a subscription using those payment details. If we do not
receive payment authorization or any authorization is subsequently cancelled, we may immediately
terminate or suspend your access to your subscription-based service or your entire access to Services on
Site. In suspicious circumstances we may contact the issuing bank/payment provider and/or law
enforcement authorities or other appropriate third parties. If you are entitled to a refund under these
terms and conditions, we will credit that refund to the card or other payment method you used to
submit payment, unless it has expired in which case we will contact you. Company uses third party
payment gateway services for receiving payment from Users for its subscription-based Services and you
hereby agree to your details and information being shared with such third-party payment service
providers.
Subscription Contract
For our subscription-based Service, Company shall endeavour to process your subscription promptly but
Company does not guarantee that your subscription will be activated by any specified time. By
submitting your payment and other subscription details, you are making an offer to us to buy a
subscription. Your offer will only be accepted by us and a contract formed when we have successfully
verified your payment details and email address, at which point we will provide you with access to your
subscription. Company reserves the unfettered right to reject any offer made by its Users, at its
discretion, for any or no reason.
Pricing
The subscription price for our subscription based Services will be made clear to you on our sign-up pages
or otherwise during the sign-up process on Site and location of such details on Site may vary from time
to time, by region or by country. In order to avail our subscription based Services, You hereby agree to
pay the fees at the rates notified to you at the time you purchase your subscription and at such
frequencies as notified from time to time. For certain subscription based Services offered by Company,
including but not limited to CITIZEN POST, Company however may choose to offer fixed term or fixed
payment frequency offers from time to time to Users. The currency in which your subscription is payable
will be specified during the order process, depending on the Service and your country of residence.
Eligibility for any discounts is ascertained at the time your subscription and cannot be changed during
the term and subsistence of your subscription. We will always tell you in advance of any increase in the
price of your subscription and offer you an opportunity to cancel it if you do not wish to pay the revised
price.
Taxes
Subscription and access to subscription based Services fall under the purview of applicable Tax laws of
India. Taxes are applicable for consumption of content on the website and other Services of Company
for Users based in India and outside the country. Unless otherwise indicated, prices stated on Site are
inclusive of applicable taxes, including but not limited to Goods and Services Tax (GST) or other
applicable taxes.
Pricing errors
User hereby agrees and acknowledges that contents on the Site may become subject to technical glitch
and/or errors including but not limited to price list, subscription details etc. If we incorrectly or due to a
technical glitch or error state a price to you whether online or otherwise, we are not obliged to provide
you with a subscription at that price, even if we have mistakenly accepted your offer to buy a
subscription at that price, and we reserve the right to subsequently notify you of any pricing error. If we
do this, you may cancel the subscription based Service without any obligation to us and we will refund
you any money you have paid us in full, or you may pay the correct price. If you refuse to exercise either
of these choices then we may cancel your access to our subscription based Services and will refund you
any money you have paid us in full. Company always endeavours to act in good faith in determining
whether a genuine pricing error has occurred or not.
Other costs
In addition to any subscription fees you pay for our subscription based Services, you are responsible for
paying any internet connection or other telecommunications charges or any other costs or charges that
you may incur by accessing the Services and/or subscription based Services . For example, if you use any
of our mobile services then your network operator may charge you for data or messaging services.
Term, renewal and cancellation
You can choose a subscription-based Service for the term and duration offered by the Company as listed
on the Site.
For CITIZEN POST, the below shall be applicable:
Users accessing the Site/ service through Web/Mweb/Android app will be given an option to opt for
auto renewal. If you have opted for auto renewal in Web/Mweb/Android app or if you access TOI +
through iOS app, then your subscription will renew automatically unless you cancel it before it renews in
order to avoid billing of subscription fees for the renewal term. We will notify you through email prior to
the renewal date.
For Users accessing the Site/ services through iOS app, subscription commences immediately once free
trial duration for a particular plan opted by a User, if any provided at Company’s discretion, is over and
on the realization of payment of the subscription fees from the Users. You hereby acknowledge and
agree that the free trial will auto convert to paid post free trial duration ends. However, for Users
accessing the Site/ services through Android/Web/Mweb, free trial will not automatically convert to
paid and Users shall be required to make payments post the duration of free trial, if any.
Subscription to the subscription-based Services commences immediately on the realization of payment
of the subscription fees from the Users and there can be no cancellation once a User’s account is active
for the subscription based Services.
If you choose to pay annually and have opted for auto renewal in Web/Mweb/Android app or are
accessing the Site / service through iOS app, at least 15 days before each renewal you will be sent a
reminder notice stating the rate that will apply for the renewal period. Unless you notify us before the
end of your annual subscription period that you no longer wish to receive it, your annual subscription
will renew for another year. We will charge the subscription using the same card or other payment
method that you previously used.
You do not have any right to cancel your subscription or any part of it until the end of your then current
subscription period. Although you may notify us of your intention to cancel at any time, such notice will
only take effect at the end of your then current subscription period, and you will not receive a refund
(except in the limited circumstances set out in these Terms). You may notify us of your wish to cancel
your subscription for CITIZEN POST by contacting our team at [email protected]. You must provide
at least 5 business days advance notice for this to be implemented.
The Company reserves the right to suspend or terminate your subscription if you breach these Terms,
with or without notice and without further obligation to you including any obligation to refund. We may
also suspend or terminate your subscription if we are prevented from providing Services to you by
circumstances beyond our control. The Company may, in exceptional circumstances, cease to publish
the Site, the Site content or cease to provide subscription-based Services. The Company will give you at
least 15 days’ notice of this, if possible. If we do so, then we will have no further obligation to you except
for a refund of the unexpired period of your paid subscription. This means that we will refund you with
any amounts that you have paid us in advance that relate to any remaining and unexpired period of your
subscription.
If you are a registered User, but have not subscribed for our subscription based Services, then the
Company reserves the right to suspend or terminate your registration at any time, with or without
notice and without further obligation to you. If you would like to cancel your registration for CITIZEN
POST then please contact [email protected]
A user cannot subscribe to CITIZEN POST web/m-web or app from anywhere other than India. For
subscribed users, access to CITIZEN POST content on Android or iOS app are available only in India.
However, subscribed users can access CITIZEN POST content outside of India on the web/m-web.
Payment details:
The current schedule of Subscription Fees for CITIZEN POST can be accessed at www.citizenpostnews.in.
We may revise the Subscription Fees from time to time and/or across geographies, Users are hereby
requested to periodically review the pricing structure on the aforementioned link.
Do note that CITIZEN POST subscription may, at Company’s discretion, also be offered as a bundled
service with any other products/ services. In such cases the payment terms may differ and will be
intimated to users at the time of such purchase or provided on the relevant website/ platform through
which such bundled service/ product is offered or purchased. You hereby agree to comply with such
terms, as updated from time to time.
Further, you hereby understand and agree that CITIZEN POST shall in no event be liable or responsible
for any third-party platforms/ websites/products or services, including any third party bundled
products/ services (if any).
No unlawful or prohibited use
As a condition of your use of the Services, you will not use the Services for any purpose that is unlawful
or prohibited by these terms, conditions, and notices. You may not use the Services in any manner that
could damage, disable, overburden, or impair any CITIZEN POST’s server, or the network(s) connected to
any CITIZEN POST server, or interfere with any other party’s use and enjoyment of any Services. You may
not attempt to gain unauthorized access to any Services, other accounts, computer systems or to any of
the Services, through hacking, password mining or any other means. You may not obtain or attempt to
obtain any materials or information through any means not intentionally made available through the
Services.
Material Posted/transmitted at CITIZEN POST’s Site
All information, data, text, software, music, sound, photographs, graphics, video, messages or other
materials (“Content”), whether publicly or privately transmitted / posted, is the sole responsibility of the
person from where such content is originated (the Originator). By Posting any material which contain
images, photographs, pictures or that are otherwise graphical in whole or in part (“Images”), you
warrant and represent that (a) you are the copyright owner of such Images, or that the copyright owner
of such Images has granted you permission to use such Images or any content and/or images contained
in such Images consistent with the manner and purpose of your use and as otherwise permitted by
these Terms and the Services, (b) you have the rights necessary to grant the licenses and sublicenses
described in these Terms, and (c) that each person depicted in such Images, if any, has provided consent
to the use of the Images as set forth in these Terms, including, by way of limitation, the distribution,
public display and reproduction of such Images.
You represent that you have valid rights and title in any and all Content/Images that you submit on the
Site, that you have not infringed on any IPR belonging to any party and further that you will indemnify
CITIZEN POST or its affiliates for all claims arising out of any content that you post on the Site.
Posting/uploading of any information or material, which is harmful, defamatory, obscene, pornographic,
libellous, invasive of another’s privacy, profane, hateful, or racially, ethnically objectionable, disparaging,
or otherwise unlawful in any manner is prohibited and any person found to be involved in such activity
on this website will solely be liable for actions under the applicable laws.
If you are a publisher of news and current affairs content, then in addition to compliance with other
terms mentioned herein, you shall also furnish details of your user accounts on our services to the
Ministry of Information and Broadcasting as required under the Information Technology (Intermediary
Guidelines and Digital Media Ethics Code) Rules, 2021 (“Rules”) and you shall comply with all applicable
laws including said Rules. CITIZEN POST may, at its discretion, provide such publishers who have
provided information under said Rules to the Ministry of Information and Broadcasting, a demonstrable
and visible mark of verification as being publishers, which may be visible to all users of the service.
CITIZEN POST accepts no responsibility for the said Content / Images. However, you understand that all
Content / Images posted by you becomes the property of CITIZEN POST and you agree to grant/assign to
CITIZEN POST and its affiliates, a non-exclusive, royalty free, perpetual, irrevocable and sub-licenseable
right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute,
perform and display such Content / Images (in whole or part) worldwide and/or to incorporate it in
other works in any form, media, or technology now known or later developed throughout the world”.
Exchange of Information qua CHAT & other Community Services
You represent that you are a responsible adult (18 years or above) and you shall be solely responsible
for all Content that you upload post or otherwise transmit.
CITIZEN POST endeavours to provide a web platform for various community interactions for persons to
interact and exchange views with each other. The content posted on such services is by general public
therefore the accuracy, integrity or quality of such content cannot be guaranteed. You understand that
by using such services, you may be exposed to objectionable matter.
By using the facility of chat and other community services you agree not to upload, post, or otherwise
transmit any matter or views, which are, defamatory, abusive, pervasive, obscene, invasive of another’s
privacy, hateful, or racially, ethnically or otherwise objectionable. You may also not indulge in cyber
stalking, become or create a nuisance for any visitor / user of the Site.
You may not send, submit, post, or otherwise transmit, material or messages that contain software
virus, or any other files that are designed to interrupt, destroy, and negatively affect in any manner
whatsoever, any electronic equipment in connection with the use of this Site, or other user’s ability to
engage in real time exchanges.
Prohibited Activities
You shall not host, display, upload, modify, publish, transmit, store, update or share any information on
the Site, that —
(i) belongs to another person and to which the user does not have any right;
(ii) is defamatory, obscene, pornographic, paedophilic, invasive of another‘s privacy, including bodily
privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable,
relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the
laws in force;
(iii) is harmful to child;
(iv) infringes any patent, trademark, copyright or other proprietary rights;
(v) violates any law for the time being in force;
(vi) deceives or misleads the addressee about the origin of the message or knowingly and intentionally
communicates any information which is patently false or misleading in nature but may reasonably be
perceived as a fact;
(vii) impersonates another person;
(viii) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with
foreign States, or public order, or causes incitement to the commission of any cognisable offence or
prevents investigation of any offence or is insulting other nation;
(ix) contains software virus or any other computer code, file or program designed to interrupt, destroy
or limit the functionality of any computer resource;
(x) is patently false and untrue, and is written or published in any form, with the intent to mislead or
harass a person, entity or agency for financial gain or to cause any injury to any person;
Any Content uploaded by you shall be subject to relevant laws and may disabled, or and may be subject
to investigation under appropriate laws. Furthermore, if you are found to be in non-compliance with the
laws and regulations, these terms, or the privacy policy of the Site, we may terminate your
account/block your access to the Site and we reserve the right to remove any non-compliant Content
uploaded by you. Additionally, unlawful content will be removed on being notified by a government
agency or by an order of any court or as required under applicable laws.
Any Content and or comment uploaded by you, shall be subject to relevant Indian laws and may be
disabled, or and may be subject to investigation under appropriate laws. Furthermore, if you are found
to be in non-compliance with the laws and regulations, these terms, or the privacy policy of the Site, the
Company shall have the right to immediately terminate/block your access and usage of the Site and the
Company shall have the right to immediately remove any non-compliant Content and or comment,
uploaded by you subject to retaining such information as required under applicable laws and shall
further have the right to take recourse to such remedies as would be available to the Company under
the applicable laws.
CITIZEN POST reserves the right to preserve records of content transmitted by it as required under
applicable laws.
